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Whether you’re a large swim school with multiple locations or a small one with a handful of classes, SwimDesk will free up your time to focus on what you do best – teaching swimming.
SwimDesk is the customer engagement specialist with AI integration to allow staff to send personalised communications to parents at the press of a button and voice notes to allow immediate and specific information to be communicated in a personalised manner.
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SwimDesk also provides swim schools with the ability to easily track student assessments and record the data digitally while the App and online portal keeps every parent up to date with their child’s progress. In-depth reporting helps facilities to identify students who need more support and automated communication reduces admin time.
SwimDesk can be used as a comprehensive class management software solution to manage all aspects of your swim school operations from bookings and payments to skill tracking, assessments and communication.
SwimDesk can be bolted onto an existing management system to provide enhanced functionality, reporting and analytics around progression, communication and retention.
SalesDesk CRM helps you keep leads from different sources such as walk-ins, phone calls, social media and website all in one place. SalesDesk provides easy plug-ins to generate leads from your website and social media to directly flow into one database to make it very easy to follow up and close a sale
According to Forrester Research, lack of lead nurturing is one of the biggest reasons for less than optimal sales results yet many organisations lack any form of lead nurturing process. The most powerful part of the SalesDesk system is the follow up scheduling and automation features.
SalesDesk CRM tracks and reports various KPIs in different stages of the sales process. The advanced analytics provided range from the touch points based on different modes to individual sales performances, referrals to measured lead sources and contact method conversions.
Are facing growing competition and need to address poor retention rates
Have very manual processes that are time-consuming. Eg. writing out certificates
Are looking for a better solution for class management processes, booking and payments
Have parents dissatisfied with a lack of feedback and visibility about their child’s progress
Have a desire to provide a high level of service to their customers with an App and Parent Portal
Are looking to improve their communication without requiring extra effort
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Capture every enquiry and lead including walk in, phone, social media and online enquiries
Manage all sales related appointments including tours, trials etc. Use automated SMS and email to confirm appointments and record outcomes to track stage of joining
Follow up is the key to improving sales conversion. SalesDesk’s Actions allow you to automatically schedule follow ups and other actions based on the prospects stage of conversion
Detailed reporting allows you to monitor every inch of your sales process including action completion, tour completion, sales person performance, lead source and contact method analysis and more
SalesDesk is customisable to every need of your facility and can be adapted for different products, different sales processes and procedures. SalesDesk is customisable for your products, phone scripts, rosters etc. Processes can be simply implemented across multiple facilities within the organisation.
SalesDesk seamlessly integrates with several facility management solutions. In particular, SalesDesk is integrated with GreeneDesk’s other products such as FitDesk and SwimDesk. This enables advanced features to be accessed
Most of the time the front desk staff do multiple functions - especially scheduling appointments and follow-ups. SalesDesk CRM provides a great way to generate leads and activate informed after sales follow-ups. SalesDesk provides an easy way for authorized users to perform cross-functionally with ease.
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*All prices are in Australian Dollars and are per month
From lead management and automated actions through to powerful calendar functionality and analytics and reporting, SalesDesk has a comprehensive feature set that can help your facility maximise its sales performanc
SalesDesk captures leads from contact methods such as Website, Phone & Walk-in enquiries with integrations for social media & online directories. Your lead list can be easily segmented by a host of filters to help plan, organise & ensure you are on the ball with your leads, all of the time!
With SalesDesk you can trigger Actions to be completed by a team member or fully automated by SMS or email from the system. These can be set up to be relevant to the customer’s stage in the buying cycle to nurture the prospective customer by providing the right information at the right time.
With an inbuilt Sales Calendar, it is easy to schedule important meetings with direct integration from our phone in & phone out functionality. Once in the calendar, you can automate pre and post-appointment communications as well as tracking event history & capturing key insights from those interactions.
Understand the health of your sales environment & coach your team with great insights with detailed reporting from all aspects of your pipeline. We provide quick insight on your home screen to ensure you are on track at a glance and a series of more specialised reports to guide your strategy only a click away.
We get a lot of positive feedback about it. Parents are saying that they’re very happy that they can constantly see how their children are progressing for our programs via the parent portal and through assessment emails.
Yes, SalesDesk currently integrates with several platforms and has an open framework that allows for easy integration with any management system. SalesDesk integrates very tightly with GreeneDesk’s other software solutions: SwimDesk, SwimDesk Schools and FitDesk enabling a total solution
No, SalesDesk can be run without WiFi with all of the functionality. Once the device has internet connectivity, the data will upload
The data is all stored in an AWS server based in Sydney, Australia. We use a number of physical and procedural measures to ensure your members data remains safe and confidential including data encryption
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Staff can download the App to perform all tasks such as lead management and calendar scheduling
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